okTK App Privacy Policy in Bangladesh
This page clearly explains the okTK App's data protection, cookies, and session-replay tool operations, and the policy is easy for Dhaka users to understand, and also helps when using accounts based on bKash, Nagad, and Rocket.
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Effective date and brief description
Effective date: August 2026. One thing to note in this okTK privacy policy: what information is collected, and why; with a session-replay tool, it is used only to detect issues, not to show a typical user's behavior
In the okTK App, data such as login, session, and preferred language may be stored briefly, making account operation easier and pages load quickly on busy networks like Dhaka
Data limits
Only necessary information is collected; unnecessary fields are generally avoided
Session control
Once a session is active, you don't have to log in repeatedly; it reduces 23 steps
Local usage
Bangladesh users can easily use bKash, Nagad, and Rocket
Record keeping
Data is kept only as long as necessary, then reduced
How sensitive fields are masked
Sensitive fields in password, OTP, and payment forms are masked; personal information does not appear even if screen recording is enabled; this rule applies to both login and register in the okTK App
In the second step, the system form's inner text is identified, then hidden; even if used on a mobile from Dhaka, the same protection still works
Three simple checks
- Passwords always hidden
- OTP partially hidden
- Card or wallet number not fully shown
What information is collected
okTK typically collects technical information such as device, browser, session duration, and page visits; this helps detect problems, observe load times, and identify failed logins; with 773+ contents or features, you can see which parts are slow
Cookies work like small files; they remember language preferences, session, and basic settings, so you don't have to start over; in environments with 4.0M+ users, such small data keeps the experience smooth
- Device and browser information
- Cookies and session IDs
- During login attempts
- Error reports and performance data
Vendor list and third parties
Some tools run via external vendors, which may include analytics, session-replay, and support logging; each vendor must meet 99.1% uptime, restricted access, and not collect data beyond specified purposes
If a vendor's job is limited to error detection, they do not get the full picture of personal data; the okTK team conducts regular access reviews, and from 52,176 review-type interactions, issues are found, reducing risk to Bangladesh users
Analytics tools
Page openings and click speeds are measured; not personal messages, only behavior is observed
Session recorder
If an error is detected, replay is shown; sensitive fields are masked in advance
Support system
Keeps issue tickets so you don't have to file the same complaint again
Blocking cookies and user rights
Users can block cookies from browser settings, but login, session, and some preference settings may be affected; okTK App users seeking help on data protection can write directly to support
Your rights are clear: you can view data, correct errors, and if needed, delete; the same rights apply whether you're in Dhaka or elsewhere
Quick action list
- Open cookie settings
- Disable analytics if not needed
- Contact support for data copy or correction
- If you want to close your account, verify information first
Important information for okTK App users
The gist of this policy is simple: less data, more control; in the login and register processes in the okTK App, only what is needed is kept, and sensitive fields are masked separately
Bangladesh users will also see the same rules when using bKash, Nagad, and Rocket; if you have questions, contact us, and review this page again after the final update
Privacy Q&A